Privacy Policy

Genesis Rust Privacy Policy

Last Updated: September 6, 2026

Genesis Rust respects the privacy of players and customers who use the Genesis Rust server, GenesisRust.com, our store, and related community services.

This Privacy Policy explains the types of information we may collect, how we use it, and when information may be shared with service providers.

1. Information We May Collect

Depending on how you interact with Genesis Rust, we may receive or process information including:

  • Steam ID or Steam profile information;

  • in-game username;

  • Discord username or Discord account ID;

  • IP address;

  • server connection and gameplay information;

  • purchase history;

  • purchased packages or benefits;

  • email address when provided;

  • support messages;

  • transaction identifiers;

  • server logs;

  • moderation records;

  • verification information;

  • website usage information.

We generally do not directly receive or store full credit card numbers when payments are processed by third-party payment providers.

2. Store and Payment Information

Genesis Rust may use third-party platforms such as Tebex and their payment processors to process purchases.

Those providers may collect payment information, billing information, fraud-prevention information, IP addresses, and other information needed to process transactions.

Payment information handled directly by those providers is subject to their respective privacy policies and terms.

Genesis Rust may receive transaction information necessary to identify a purchaser, verify a payment, deliver purchased benefits, process support requests, or investigate fraud.

3. How We Use Information

Information may be used to:

  • operate the Genesis Rust server;

  • provide purchased ranks, perks, items, or services;

  • associate purchases with player accounts;

  • verify Discord or Steam accounts;

  • provide customer support;

  • enforce server rules;

  • investigate cheating, abuse, fraud, or chargebacks;

  • maintain server security;

  • diagnose technical problems;

  • prevent duplicate or fraudulent transactions;

  • improve the server and website;

  • maintain administrative and transaction records.

4. Server Logs

Like most online game servers, Genesis Rust may automatically create technical and gameplay logs.

These logs may include Steam IDs, usernames, IP addresses, connection times, commands, chat activity, gameplay events, administrative actions, and other information generated through use of the server.

Logs may be retained when reasonably necessary for server administration, security, moderation, fraud prevention, troubleshooting, or legal compliance.

5. Discord and Other Third-Party Platforms

Genesis Rust may integrate with Discord, Steam, Tebex, BattleMetrics, hosting providers, plugins, analytics services, or other third-party platforms.

Information shared with or collected by those services is also governed by their own privacy policies.

Genesis Rust does not control the privacy practices of third-party platforms.

6. Sharing of Information

Genesis Rust does not sell personal information.

Information may be shared with service providers when reasonably necessary to operate Genesis Rust, process payments, host services, prevent fraud, provide customer support, or maintain security.

Information may also be disclosed when reasonably necessary to:

  • comply with applicable law;

  • respond to a valid legal request;

  • protect Genesis Rust or its users;

  • investigate fraud, abuse, cheating, or security threats;

  • enforce our Terms or server rules.

7. Data Retention

Information may be retained for as long as reasonably necessary for the purpose for which it was collected.

For example, purchase records may be retained to verify purchased benefits, handle disputes, maintain accounting records, prevent fraud, or comply with legal obligations.

Server and moderation records may be retained when useful for security, rule enforcement, or preventing repeat abuse.

8. Security

Genesis Rust takes reasonable measures to protect information under its control.

However, no website, game server, network, or online service can guarantee absolute security.

Users should avoid sharing passwords, payment credentials, authentication codes, or other sensitive information through in-game chat or public Discord channels.

9. Children

Genesis Rust is not intended to knowingly collect personal information from children in violation of applicable law.

If you believe personal information belonging to a child has been improperly collected, please contact Genesis Rust through the official support channels.

10. Your Privacy Rights

Depending on where you live, you may have legal rights relating to your personal information, including rights to request access, correction, or deletion of certain information.

Some information may need to be retained for fraud prevention, transaction records, security, moderation, legal compliance, or other legitimate purposes.

Requests may be submitted through the official Genesis Rust support channels.

11. Server Closure

If the Genesis Rust server or related services are permanently discontinued, certain records may continue to be retained when reasonably necessary for accounting, fraud prevention, dispute resolution, security, legal compliance, or other legitimate purposes.

The closure of the Genesis Rust server does not necessarily require the immediate deletion of all transaction or administrative records.

12. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to Genesis Rust, its services, third-party providers, or applicable requirements.

The most recent version will be identified by the “Last Updated” date above.

13. Contact

Questions or privacy requests may be submitted through the official Genesis Rust support channels listed on GenesisRust.com or through the official Genesis Rust Discord.